Workshop: Build a Dream Come True Experience for Your Customers by Bimal Shah
The Customer Experience
According to Forbes, implementing a dream come true experience for your customers on a consistent and flawless basis increases your referrals by 3000 percent. Build a customized and written dream come true experience for your customers today.
In this workshop attendees will walk away with the following:
✓ A customized and written dream come true experience for your customers.
✓ Front Stage and Back Stage projects to implement.
✓ Who needs to do what by when .
✓ Tools that can be used to build amazing experiences and Job Descriptions for each team member involved.
✓ Scorecards to score your efficiencies to continually improve your customer service experience.
Bimal Shah, an Author, Motivational Speaker, Coach, and a Thriving Entrepreneur for 18 years has developed customized Coaching-Planning-Accountability™ systems that are solely focused on delivering “Lifetime Value” on the spot. Bimal is the CEO of Rajparth Group of Companies and is on a die-hard mission to provide “Security From Enemies of Prosperity®” and build One Million Daily High Performing Entrepreneurs. Bimal’s story began when he came to the United States 20 years ago with nothing in his pocket, worked 5 jobs to pay his own out of state tuition, graduated with $20,000 in savings, rejected more than a dozen job offers after graduation to start his own business, and has been a thriving entrepreneur ever since. He has won prestigious national and global awards, spoken at many associations, meetings, conferences, and events. His book, “The Daily Happiness Multiplier™” teaches 52 different systems, where in each system has the power to transform a life. Bimal lives with his wife and two kids in the Boca Raton area and has a passion for Horse-Riding.