ELC presents "Service Matters"
Date and Time
Friday May 13, 2011
11:30 AM - 1:30 PM EDT
Friday, May 13, 2011
11:30 AM - 1:30 PM
Location
STK
2377 Collins Avenue
Miami Beach, FL 33139
Fees/Admission
This events is open to members and guests. The cost is:
$25 for Pillar Members
$30 for General Members
$35 for non-members
Contact Information
For more information please contact 305-674-1300 or email Susana at
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Description
In today’s business world, the critical piece to our successes stem from customer service and the relationships we create. This month, the Emerging Leadership Council of the Miami Beach Chamber of Commerce will focus solely on how much “Service Matters” and what you can do to build and expand your business with the help of some friendly customer service basics. Customer service is found on all levels of your business, and is approached differently depending on what your business may be. These panelists come from varying viewpoints of customer service. Benefit from their experiences and insights.
Panelists include:
Ralph Pagano, Executive Chef, STK
Maria Arguello, YELP
Bryan Decort, Vice President, AAA Parking
Jacqueline Powers, Food Critic, Miami New Times/Plum Magazine
Michael Boucher, Boucher Brothers Management
