Professional Advisors Council Meeting
"The mission of the Professional Advisors council is to provide programming, support, and community connection for individuals and businesses to better serve their professional interests. We aim to become the premier business resource for Miami Beach professionals and residents."
This month Adriana Serna, Business Engagement Specialist for the Better Business Bureau serving the Southeast and the Caribbean will talk to us about the BBB’s 5 Gestures of Trust: a framework to evaluate your customer-business relationships.
Trust is the most highly valued currency in a globally connected world. The sharing economy is really, the trust economy (just ask Airbnb). Companies that earn their customers trust are able to add significant value to their clients and turn that relationship into revenue. Utilizing the BBB 5 Gestures of Trust will give businesses a new framework to evaluate and improve relationships with their customers.
What you will learn:
· Learn what distinguishes trusted companies.
· Empower your business to be better with the 5 gestures.
· Build customer relationships based on respect and trust.